The difficulties in increasing productivity on the service side of the economy are noted, as well as the slow growth in productivity in the governmental area. Among the various factors, the provision for retirement after 20 years of service is considered to have retarded the rate of productivity improvement. Other factors include the crisis of worker alienation, and the matter of work practices. The latter has created considerable amounts of nonproductive time at very high costs. Management options for attacking the productivity problem includes the increasing of effectiveness of the labor by hiring higher quality employees and increasing skill requirements. Increased use of discipline is another technique, and some union leaders urge management to regulate the work force more aggressively. A new labor contract and a recently negotiated agreement which permits productivity bargaining are outlined. Examples of productivity improvements are described, and the opinion is expressed that productivity bargaining is a viable strategy in many situations.

Media Info

  • Features: Photos;
  • Pagination: p. 33-40
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 00148878
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Apr 27 1981 12:00AM