MEASURING THE INTERNAL QUALITY OF THE MONTREAL CATI HOUSEHOLD TRAVEL SURVEY. IN: TRANSPORT SURVEY QUALITY AND INNOVATION

This chapter presents a perspective of a travel survey by thoroughly monitoring the survey and by addressing the issues of response burden and interviewer performance. The focus of the presentation is on result obtained through the systematic observation of real phone calls and interviews conducted for the Greater Montreal Area household travel in the fall of 1998. Nearly 400,000 phone calls were necessary to produce 78,000 completed and validated interviews, over a period of 96 days. Although the chapter's aim was to be generic and methodological in substance to define a way to measure intrinsic aspects of a telephone household travel survey, the size of the survey data led to a simple and basic presentation of facts and figures arising from the Montreal '98 travel survey.

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  • Corporate Authors:

    Elsevier

    The Boulevard, Langford Lane
    Kidlington, Oxford  United Kingdom  OX5 1GB
  • Authors:
    • Chapleau, R
  • Publication Date: 2003

Language

  • English

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Filing Info

  • Accession Number: 00961511
  • Record Type: Publication
  • ISBN: 0080441998
  • Files: TRIS
  • Created Date: Aug 8 2003 12:00AM