This report will be of interest to transit managers and others interested in improving transit traveler information for current and potential customers. It provides a useful summary of the state of the practice in the area of improved transit traveler information. The result identifies transit traveler information needs, assesses the state of the art in providing transit traveler information, provides examples of customer information systems from both inside the transit industry and related industries, discusses transit traveler information as part of larger community information systems, and offers new directions for the transit industry in providing traveler information.

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  • Supplemental Notes:
    • Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved
  • Corporate Authors:

    Transportation Research Board

    500 Fifth Street, NW
    Washington, DC  United States  20001

    Multisystems, Incorporated

    1050 Massachusetts Avenue
    Cambridge, MA  United States  02138
  • Publication Date: 2003


  • English

Media Info

  • Features: Figures; Photos; References; Tables;
  • Pagination: 120 p.
  • Serial:
    • TCRP Report
    • Issue Number: 92
    • Publisher: Transportation Research Board
    • ISSN: 1073-4872

Subject/Index Terms

Filing Info

  • Accession Number: 00960105
  • Record Type: Publication
  • ISBN: 0309087619
  • Report/Paper Numbers: Project A-20A(2) FY '02
  • Files: TRIS, TRB, ATRI
  • Created Date: Jul 16 2003 12:00AM