511 NATIONAL PROGRESS REPORT

In July 2000, the Federal Communications Commission designated 511 as the nationwide telephone number for traveler information. The FCC left most implementation issues and schedules to state and local agencies and telecommunication agencies. This report documents the progress made through February 2003 in making 511 a national reality. Major milestones include the creation of the National 511 Deployment Coalition, the activation of the first 511 system in June 2002, the publication of implementation guidelines, the availability of planning grants, a national survey on customer expectations and creation of a vision statement. As of February 2003, fifteen 511 services were operational, and a total of 39 states and the District of Columbia were operating implementing, or planning 511 services. The Deployment Coalition hopes that by 2010, 511 will be operating throughout the United States. Key issues facing implementers include growth management, sustainability, interoperability, marketing, performance measures and the underlying content of the information.

• Corporate Authors:

  American Association of State Highway and Transportation Officials (AASHTO)

  444 North Capitol Street, NW
  Washington, DC  United States  20001

  American Public Transportation Association

  1666 K Street, NW, Suite 1100
  Washington, DC  United States  20006

  ITS America

  1100 17th Street, NW, 12th Floor
  Washington, DC  United States  20036

  Department of Transportation

  1200 New Jersey Avenue, SE
  Washington, DC  United States  20590
• Publication Date: 2003-3

Language

• English

Media Info

• Features: Figures; Photos;
• Pagination: 17 p.

Subject/Index Terms

• TRT Terms: Coalitions; Guidelines; Implementation; Information dissemination; Surveys; Telecommunications; Telephone; Traveler information and communication systems
• Identifier Terms: U.S. Federal Communications Commission
• Subject Areas: Data and Information Technology; Highways; Planning and Forecasting; Public Transportation; Research; Safety and Human Factors; I72: Traffic and Transport Planning;

Filing Info

• Accession Number: 00961863
• Record Type: Publication
• Files: TRIS, USDOT
• Created Date: Aug 25 2003 12:00AM