After more than 10 years of watching other public sector organizations undergo the process, the American Public Works Association (APWA) has developed their own accreditation program. The self-assessment phase can be treated simply as a checklist or as a major element in strategic planning. The second phase in gaining accreditation follows directly from the self-assessment. This improvement phase offers opportunities for the agency to form teams that will be involved in any decision-making. Improvements could include the development of new policies, procedures, and methods of operations, or the revision of old ones. The final phase involves an on-site evaluation by an outside group of APWA professionals, who review written records and policies; and interview staff, managers, elected officials, and community leaders. The evaluation groups also makes field observations. Initial accreditation is for a 3-year period, but annual updates are required to ensure continuing compliance. The organization's accreditation council is in the process of developing guidelines for reaccreditation.

  • Availability:
  • Supplemental Notes:
    • Page Range: Pages 60, 62-64, 66-67
  • Corporate Authors:

    Intertec Publishing Corporation

    6151 Powers Ferry Road, NW
    Atlanta, GA  United States  30339-2941
  • Authors:
    • Sterling, B
  • Publication Date: 2000-8


  • English

Media Info

  • Features: Figures;
  • Pagination: 6 p.
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 00798531
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Sep 28 2000 12:00AM