SURVEY OF TQM IN CONSTRUCTION INDUSTRY IN UPPER MIDWEST. TECHNICAL NOTE

The acceptance of total quality management (TQM) within the construction industry is an issue that is difficult to quantify. A survey of construction firms in the upper midwestern United States was conducted in order to quantify the application and use of the TQM philosophy. A questionnaire was developed and mailed to 1,500 construction firms in the Midwest who are involved in various types of construction activities (general contracting, road and highway construction, subcontracting, homebuilding, electrical and mechanical contracting). The results of the survey indicate that substantial economic benefits can be attained through the implementation of TQM techniques. However, several key educational and operational issues must be addressed prior to, and after, implementing a TQM program.

Availability:
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Corporate Authors:
American Society of Civil Engineers

1801 Alexander Bell Drive
Reston, VA United States 20191-4400
Authors:
- McIntyre, C
- Kirschenman, M
Publication Date: 2000-9

Language

English

Media Info

Features: Appendices; References; Tables;
Pagination: p. 67-70
Serial:
- Journal of Management in Engineering
- Volume: 16
- Issue Number: 5
- Publisher: American Society of Civil Engineers
- ISSN: 0742-597X
- Serial URL: http://ascelibrary.org/loi/jmenea

Subject/Index Terms

TRT Terms: Businesses; Construction industry; Construction management; Contractors; Corporations; Economic benefits; Recommendations; Road construction; Subcontractors; Surveys; Total quality management
Geographic Terms: Midwestern States
Subject Areas: Administration and Management; Construction; Economics; Highways; Research; I10: Economics and Administration; I50: Construction and Supervision of Construction;

Filing Info

Accession Number: 00798466
Record Type: Publication
Files: TRIS
Created Date: Sep 19 2000 12:00AM