FOCUSING ON GROWTH THROUGH HIGH QUALITY SERVICE AND INNOVATIVE PRODUCTS AT LOW COST

In 1993, in view of over $100 million annual reductions in government funding for passenger rail contained in the Federal budget, VIA Rail Canada Inc. faced the difficult choice of either eliminating a quarter of its train service network or taking steps to lower costs dramatically while maintaining and improving service to customers and meeting high quality standards. VIA opted for the latter one. This paper discusses the obvious success of making the correct strategic choice.

Language

  • English

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Filing Info

  • Accession Number: 00797489
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Aug 12 2000 12:00AM