FOCUSING ON GROWTH THROUGH HIGH QUALITY SERVICE AND INNOVATIVE PRODUCTS AT LOW COST

In 1993, in view of over $100 million annual reductions in government funding for passenger rail contained in the Federal budget, VIA Rail Canada Inc. faced the difficult choice of either eliminating a quarter of its train service network or taking steps to lower costs dramatically while maintaining and improving service to customers and meeting high quality standards. VIA opted for the latter one. This paper discusses the obvious success of making the correct strategic choice.

• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/issn/11832770
• Corporate Authors:

  University of Saskatchewan, Canada

  Saskatoon, Saskatchewan  Canada  S7N 0W0
• Authors:
  • Kolaitis, G
• Conference:
  • Transportation: Emerging Realities. Canadian Transportation Research Forum, Proceedings of the 32nd Annual Conference
  • Location: Toronto, Canada
  • Date: 1997-5-25 to 1997-5-28
• Publication Date: 1997

Language

• English

Media Info

• Features: Figures;
• Pagination: p. 476-489
• Serial:
  • Publication of: Saskatchewan University, Canada
  • Publisher: University of Saskatchewan, Canada
  • ISSN: 1183-2770

Subject/Index Terms

• TRT Terms: Cost control; Financial analysis; Level of service; Passenger transportation; Rail transit; Railroads; Strategic planning
• Identifier Terms: Via Rail Canada
• Geographic Terms: Canada
• Subject Areas: Administration and Management; Finance; Passenger Transportation; Public Transportation; Railroads;

Filing Info

• Accession Number: 00797489
• Record Type: Publication
• Files: TRIS
• Created Date: Aug 12 2000 12:00AM