THE QA/QC PROGRAM AT NEW YORK CITY TRANSIT'S DEPARTMENT OF CAPITAL PROGRAM MANAGEMENT: HOW THE ESTABLISHED QA/QC PROGRAM SHAPED THE SUCCESS OF THE FRANKLIN AVENUE SHUTTLE

This paper will focus upon the implementation of New York City Transit's Quality Assurance/ Quality Control (QA/QC) Program within its Department of Capital Program Management (CPM). A good example of CPM's QA program is the Franklin Avenue Shuttle Project. The paper will detail how the established Quality Program facilitated the early completion of the project. Also outlined are several of the quality related improvements that turned the Franklin Avenue Shuttle into a celebrity project which has revitalized the Bedford-Stuyvesant area around the Franklin Avenue Station. In addition, a section is included describing another quality success story: how CPM significantly improved the testing process for its fan plant projects.

• Corporate Authors:

  American Public Transportation Association

  1666 K Street, NW, Suite 1100
  Washington, DC  United States  20006
• Authors:
  • Nagaraja, M L
• Conference:
  • Rail Transit Conference, 2000
  • Location: St. Louis Missouri
  • Date: 2000-6-10 to 2000-6-15
• Publication Date: 2000

Language

• English

Media Info

• Features: Figures;
• Pagination: p. 129-134
• Monograph Title: RAIL TRANSIT CONFERENCE PROCEEDINGS

Subject/Index Terms

• TRT Terms: Improvements; Program management; Quality assurance; Quality control; Shuttle service
• Identifier Terms: New York City Transit Authority
• Uncontrolled Terms: Capital program management
• Geographic Terms: New York (New York)
• Subject Areas: Administration and Management; Planning and Forecasting; Public Transportation;

Filing Info

• Accession Number: 00794409
• Record Type: Publication
• Files: TRIS
• Created Date: Jun 28 2000 12:00AM