This paper examines logistics services and strategic factors in Taiwanese maritime firms. This is accomplished by means of a review of previous studies and personal interviews; data collection has also included a questionnaire survey. A factor analysis and principal components analysis were conducted in order to assess the degree of importance of a large number of service attributes and a small number of underlying dimensions termed strategic dimensions (factors). Results reveal that the most important strategic dimension is value-added service, followed by promotion, equipment and facilities, as well as speed and reliability. This research attempted to link the relationship between performance and logistics services. While the average profit rate, sales growth rate, and return on assets of implemented logistics firms were higher in degree of importance than for non-implemented logistics firms, the difference was not statistically significant. The approach utilized in this research could be useful for shipping practitioners to improve their performance and enhance their competitive advantage.

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    The Boulevard, Langford Lane
    Kidlington, Oxford  United Kingdom  OX5 1GB
  • Authors:
    • Lu, C-S
  • Publication Date: 2000-6


  • English

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  • Accession Number: 00791365
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Apr 10 2000 12:00AM