INTEGRATING PASSENGER INFORMATION WITH ENTERTAINMENT

Deregulation, rising expectations on the part of the travelling public and rail company shareholders, coupled with increasing competition, are forcing train operators to significantly improve their on-board services. This is despite having to meet tighter operating budgets and give a better return on capital invested. Improving on-board passenger information and providing on-train entertainment is seen by many train operators as a critical part of making the train experience more attractive. These apparently conflicting requirements, typified by rising customer expectations set against tighter operating economies, implies that any passenger information and entertainment system must generate additional revenue to pay for its day-to-day running costs and if possible recoup the capital investment within a reasonable period of time. This paper examines the technologies and benefits of the latest non-interactive visual passenger information and entertainment systems, and in particular the RailVision system supplied by Siemens for Heathrow Express, called express TV. (A) For the covering abstract see IRRD E104486.

• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/isbn/070080658X
• Corporate Authors:

  ERA Technology Limited

  Cleeve Road
  Leatherhead, Surrey KT22 7SA,   England 
• Authors:
  • WARWICK, M N
• Conference:
  • RAILWAYS AND COMMUNICATION SYSTEMS. RAIL TRAVEL: IMPROVING THE PASSENGER INTERFACE - CONFERENCE PROCEEDINGS, 17 FEBRUARY 1998, LONDON, UK
• Publication Date: 1998

Language

• English

Media Info

• Pagination: 9 p.

Subject/Index Terms

• TRT Terms: Carriers; Competition; Conferences; Deregulation; Improvements; Information display systems; Passenger information systems; Public transit; Quality control; Railroad trains; Railroad transportation; Recreation; Technology; Visual display units (Computers)
• Uncontrolled Terms: Quality; Visual display
• Geographic Terms: United Kingdom
• ITRD Terms: 235: Competition; 8525: Conference; 144: Deregulation; 9108: Improvement; 8786: Passenger information; 744: Public transport; 9063: Quality; 1173: Rail bound transport; 9142: Recreation; 3855: Technology; 1268: Train; 274: Transport operator; 8119: United Kingdom; 8630: Visual display
• Subject Areas: Public Transportation; Railroads; Vehicles and Equipment;

Filing Info

• Accession Number: 00790318
• Record Type: Publication
• Source Agency: Transport Research Laboratory
• ISBN: 0-7008-0658-X
• Files: ITRD
• Created Date: Apr 11 2000 12:00AM