SENSITIVITY TO LEVEL OF SERVICE: EVIDENCE FROM STATED PREFERENCE WORK

The response of travelers to differing levels of service is of concern to policy-makers in two different ways. In the first place, there is the need to predict likely changes in demand, and in the second place, it is often important to be able to evaluate investment options which differ in the level of service offered. With evaluation, we are not merely interested in the change in demand, but also in the benefit (or disbenefit) perceived by existing users of a transport system. The analysis reported in this paper has concentrated less on the actual results than on some general questions about respondents ability to carry out the tasks put to them in an SP questionnaire. The general conclusion is that the respondents (at least the proportion who co-operate!) are both willing and able to carry out the kinds of task described here.

Language

  • English

Media Info

  • Features: Figures; References; Tables;
  • Pagination: p. 269-288

Subject/Index Terms

Filing Info

  • Accession Number: 00789629
  • Record Type: Publication
  • ISBN: 9067640603
  • Files: TRIS
  • Created Date: Mar 25 2000 12:00AM