CUSTOMER-ORIENTED INITIATIVES REPORTED BY EUROPEAN

Over the holiday season, numerous public transit operators in Europe made special efforts to be amenable to shoppers, many of whom comprise their ridership. Birmingham, United Kingdom, temporarily rerouted its downtown bus lines from November 7 to January 10, to completely close New Street, the main shopping destination, to vehicular traffic. The temporary closure was ordered for the comfort and safety of pedestrians and shoppers. The Christmas market around the cathedral in Salzburg, Austria, is continuing a tradition of turning a bus parked at the edge of the market into a free package-checking facility. In another customer-service initiative, a real estate management firm in Besancon, France, offers prospective student apartment tenants a free public transit pass for one year.

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  • English

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  • Accession Number: 00788828
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Mar 5 2000 12:00AM