A CHAMPIONSHIP EFFORT

Columbus Regional Airport Authority faced several challenges in early January 2003, including a planned merger and the federally mandated implementation of 100-percent checked baggage screening by January 1. Perhaps the biggest challenge, however, was the hosting of 45 charter flights through Port Columbus International Airport en route to Tempe, Arizona for the Fiesta Bowl, where the Ohio State football team would be playing on January 3. This article describes how the airport authority met these challenges. Managers from operations, customer service, ground transportation, safety, security and concessions worked together to ensure that the charter passengers arrived at their destination with minimal confusion and delay.

• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/issn/07445326
• Supplemental Notes:
  • Page range: pp 30-31, 33-34.
• Corporate Authors:

  AAAE Service Corporation, Incorporated

  4212 King Street
  Alexandria, VA  United States  22302
• Authors:
  • Tracy, C
• Publication Date: 2003-3

Language

• English

Media Info

• Features: Photos;
• Pagination: 4 p.
• Serial:
  • Airport Magazine
  • Volume: 15
  • Issue Number: 2
  • Publisher: AAAE Service Corporation, Incorporated
  • ISSN: 0744-5326

Subject/Index Terms

• TRT Terms: Air charter service; Airport operations; Baggage screening; Coordination; Districts and authorities; Mergers; Passenger handling
• Identifier Terms: Columbus Regional Airport Authority
• Geographic Terms: Columbus (Ohio)
• Subject Areas: Aviation; Finance; Security and Emergencies; Terminals and Facilities;

Filing Info

• Accession Number: 00943522
• Record Type: Publication
• Files: TRIS
• Created Date: Jun 6 2003 12:00AM