RETURNS HAPPEN: REVERSE LOGISTICS ONLINE

SUBTITLE: SELLING YOU RPRODUCTS ONLINE SEEMS FAST AND EASY, UNTIL CUSTOMERS WANT TO MAKE RETURNS. HOW DO E-TAILERS HANDLE THE MASSIVE KECKBACK THAT ONLINE SALES HAVE CREATED? EACH ONE HAS ITS SECRET.

Language

  • English

Media Info

Subject/Index Terms

Filing Info

  • Accession Number: 00901427
  • Record Type: Publication
  • Source Agency: Northwestern University, Evanston
  • Files: TLIB
  • Created Date: Oct 16 2000 12:00AM