RCCL HOISTS QUALITY FLAG

SUBTITLE: EVERY 20 MINUTES ROYAL CARIBBEAN CRUISE LINES (RCCL) HIRES A NEW EMPLOYEE. WITH A GROWTH IN CAPACITY OF 15 PERCENT AND A 15 PERCENT TURNOVER AMONG ITS EMPLOYEES, THE COMPANY RENEWS 30 PERCENT OF ITS STAFF EACH YEAR. THIS IS AN ENORMOUS CHALLENGE FOR RCCL WHICH, WITH ITS FOCUS ON PASSENGERS, HAS ZERO TOLERANCE FOR ERRORS, DEFECTS AND UNWANTED EVENTS.

Language

  • English

Media Info

Subject/Index Terms

Filing Info

  • Accession Number: 00957283
  • Record Type: Publication
  • Source Agency: Northwestern University, Evanston
  • Files: TLIB
  • Created Date: Jul 6 2004 12:00AM