AIRLINES NEED TO TURN MORE OF THEIR ATTENTION TO PASSENGER RELATED HUMAN FACTORS: STRATEGIES FOR HANDLING OR PREVENTING INCIDENTS OF PASSENGER MISCONDUCT WOULD BE MORE EFFECTIVE IF AIRLINES EMPHASIZED PASSENGER HUMAN FACTORS WHEN TRAINING CABIN PERSONNEL AND FORMULATING THEIR CABIN SERVICES.

No abstract provided.

• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/oclc/45555569
• Supplemental Notes:
  • P. 15-17, 28: ILL.; ICAO JOURNAL. VOL. 56, NO. 5 (JUNE 2001)
• Authors:
  • DAHLBERG, ANGELA
• Publication Date: 2001

Language

• English

Media Info

• Serial:
  • ICAO Journal
  • Publisher: International Civil Aviation Organization
  • ISSN: 1014-8876
  • Serial URL: http://www.icao.int

Subject/Index Terms

• TRT Terms: Aggression; Air transportation; Airlines; Flight crews; Passenger traffic
• Subject Areas: Aviation; Safety and Human Factors;

Filing Info

• Accession Number: 00909868
• Record Type: Publication
• Source Agency: UC Berkeley Transportation Library
• Files: TLIB
• Created Date: Oct 17 2001 12:00AM