KCMR DIAL-A-RIDE STUDY: REPORT NUMBER 3. PERSONNEL AND TRAINING FOR DIAL-A-RIDE

This study is comprised of 6 reports that encompass all of the major facets of a demand-responsive system. It is designed to assist the Mid-America Regional Council and local government agencies in the detailed service planning of Dial-A-Ride services in the Kansas City Metropolitan Region. A small pilot system was applied in Independence, Missouri, and a larger pilot system was applied in Johnson County, Kansas. Report No. 3 is aimed at providing prospective operators of relatively small Dial-A-Ride systems with tested and workable guidelines for the recruitment, scheduling, and training of personnel. It describes the basic personnel operations of the small and large systems, and lists the necessary duties of management. Sample lesson plans, training sessions, map and routing exercises, dispatcher and driver evaluation checklists, and a self-training worksheet are included. It was found that Dial-A-Ride service to the general public should be seriously considered for expansion of public transportation in major portions of the KCMR, and especially in medium and lower density suburban areas.

• Corporate Authors:

  Mid-America Regional Council

  20 West 9th Street
  Kansas City, MO  United States  64152

  Huron River Group, Incorporated

  1479 Maywood
  Ann Arbor, MI  United States  48108

  Missouri Department of Transportation

  P.O. Box 270
  Jefferson City, MO  United States  65102

  Urban Mass Transportation Administration

  400 7th Street, SW
  Washington, DC  United States  20590
• Publication Date: 1976-6

Media Info

• Pagination: 50 p.

Subject/Index Terms

• TRT Terms: Communication systems; Demand responsive transportation; Guidelines; Level of service; Local government; Metropolitan areas; Paratransit services; Passenger transportation; Personnel management; Pilot studies; Public transit; Radio; Recruiting; Scheduling; Specialized training; Suburbs; Training; Training devices; Transportation planning; Urban transportation
• Uncontrolled Terms: Services
• Geographic Terms: Kansas; Missouri
• Old TRIS Terms: Pilot study
• Subject Areas: Administration and Management; Education and Training; Highways; Passenger Transportation; Planning and Forecasting; Public Transportation; Safety and Human Factors;

Filing Info

• Accession Number: 00169305
• Record Type: Publication
• Source Agency: National Technical Information Service
• Report/Paper Numbers: UMTA-IT-09-0047-77-3
• Files: NTIS, TRIS, USDOT, STATEDOT
• Created Date: Mar 7 1981 12:00AM