EVALUATION OF TRAVELER SERVICE PROBLEMS

A study is presented of traveler service problem areas encountered by the public in using domestic inter-city air, bus, and rail common carriers.

• Supplemental Notes:
  • See also PB-210 645.
• Corporate Authors:

  Resource Management Corporation

  Bethesda, MD  United States 
• Publication Date: 1972-5

Media Info

• Pagination: 121 p.

Subject/Index Terms

• TRT Terms: Air transportation; Bus lines; Common carriers; Commuter service; Evaluation; Factor analysis; Intercity transportation; Passenger service; Passenger transportation; Problem solving; Public relations; Railroad transportation; Recommendations; Travel; Urban transportation
• Old TRIS Terms: Inadequacies; Traveler service problems
• Subject Areas: Administration and Management; Aviation; Highways; Motor Carriers; Operations and Traffic Management; Passenger Transportation; Railroads; Research;

Filing Info

• Accession Number: 00037106
• Record Type: Publication
• Source Agency: National Technical Information Service
• Report/Paper Numbers: RMC-UR-165A Final Rpt
• Contract Numbers: DOT-OS-10212
• Files: TRIS
• Created Date: Nov 10 1973 12:00AM