WALKING THE WALK..

SUBTITLE: WHEN IT COMES TO MANAGING THE SUPPLY CHAIN TO IMPROVE CUSTOMER SERVICE, MOST COMPANIES ARE ONLY TALKING THE TALK, FEW ARE TAKING ACTION : WHERE DOES RESPONSIBILITY FOR WORLD-CLASS CUSTOMER SERVICE BELONG? -- SQUARELY INSIDE THE COMPANY, AS YOU'LL SEE IN THIS EYE-OPENING RESEARCH BY HERBERT W. DAVIS AND COMPANY.

Language

  • English

Media Info

Subject/Index Terms

Filing Info

  • Accession Number: 00868450
  • Record Type: Publication
  • Source Agency: Northwestern University, Evanston
  • Files: TLIB
  • Created Date: Apr 7 1997 12:00AM