PASSENGER REQUIREMENTS AT INTERCHANGES

Two aspects of interchanges are important to the passenger. The time spent there--transfer time and the standard of amenity within the interchange. Transfer time can be split into three sections: walk time, wait time and service time (ticket purchase, information collection etc.). Attitudinal studies have demonstrated that the passenger values wait time to be approximately 2.5 times in-vehicle time, walk time to be 1.5 times in-vehicle time and service time to have a similar value as in-vehicle time. An important reason for these high valuations is that the time spent in these activities is perceived by the passenger to be greater than the actual time involved. The disincentive of interchange can be reduced by minimising actual transfer times. Provision of a high standard of amenity may reduce the perceived nuisance of interchange. A pleasant interchange environment is also important in helping to create a favourable image for public transport. /Author/TRRL/

  • Corporate Authors:

    Warwick University, England

    Coventry, Warwickshire,   England 
  • Authors:
    • Taylor, D H
  • Publication Date: 1976-10

Media Info

  • Features: Figures; References; Tables;
  • Pagination: 14 p.

Subject/Index Terms

Filing Info

  • Accession Number: 00163173
  • Record Type: Publication
  • Source Agency: Transport and Road Research Laboratory (TRRL)
  • Report/Paper Numbers: Working Paper 31 Monograph
  • Files: ITRD, TRIS
  • Created Date: Feb 16 1982 12:00AM