CRITICAL INCIDENT MANAGEMENT GUIDELINES

The purpose of these guidelines is to provide technical assistance to emergency managers, transit police, and other transit personnel for effectively managing critical incidents that affect patrons, employees, facilities, equipment, service, and the safety of surrounding communities. Definitions and characteristics of these events and their impact on organizations and systems are provided in this report, along with a description of the evolution of emergency management in transit and an explanation of emergency management tools. Chapter 1 provides an overview of 'Comprehensive Emergency Management', followed by a detailed discussion of the 'Integrated Emergency Management System' (IEMS) and its use. Subsequent chapters outline transit specific requirements for IEMS implementation. The term 'Emergency Manager' is used to describe the transit official responsible for overseeing emergency management activities. Overall, the guidelines provide a detailed discussion of transit and community activities necessary to support emergency preparedness, mitigation, response, and recovery efforts. The appendices provide a glossary of terms, a description of the roles and responsibilities of public safety organizations and other emergency responders, critical response exercises, and incident management worksheets.

• Record URL:
  http://onlinepubs.trb.org/onlinepubs/security/FinalCrisisManagementGuidelines.pdf
• 
• Corporate Authors:

  Boyd, Maier & Associates

  Route 2, Box 242
  Barboursville, VA  United States  22923

  Volpe National Transportation Systems Center

  Cambridge, MA  United States  02142

  Federal Transit Administration

  1200 New Jersey Avenue, SE
  Washington, DC  United States  20590
• Authors:
  • Boyd, M A
  • Maier, M P
  • Caton, J E
• Publication Date: 1998-7

Language

• English

Media Info

• Pagination: 186 p.

Subject/Index Terms

• TRT Terms: Disaster preparedness; Disasters and emergency operations; Emergency response time; Guidelines; Reaction time; Traffic incidents; Traffic mitigation
• Uncontrolled Terms: Incidents; Recovery
• Subject Areas: Public Transportation; Safety and Human Factors; Security and Emergencies;

Filing Info

• Accession Number: 00754492
• Record Type: Publication
• Source Agency: Federal Transit Administration
• Report/Paper Numbers: FTA-MA-26-7009-98-1, DOT-, VNTSC-FTA-98-5
• Files: TRIS, ATRI, USDOT
• Created Date: Oct 22 1998 12:00AM