Late in 1974 and early in 1975 the Santa Clara County Transit District initiated, operated, and then discontinued a demand- responsive dial-a-ride system within a span of 5 1/2 months. This system's failure was primarily the result of poor systems planning. Specifically, four major mistakes led to the death of the system: an inadequate customer communication system, starting the entire system at once, an inadequate number of vehicles, and taxicab buyout. Each of these four mistakes is discussed in detail, and recommendations are made for instituting dial-a- ride systems. Getting through the difficulties of the start-up period is emphasized. Costs are discussed, and some relevant cost data are preseted. /Author/

Media Info

  • Media Type: Digital/other
  • Features: References;
  • Pagination: pp 48-53
  • Monograph Title: Demand-responsive transportation systems and other paratransit services
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 00156108
  • Record Type: Publication
  • ISBN: 0309025834
  • Files: TRIS, TRB
  • Created Date: Aug 4 1981 12:00AM