KNOWLEDGE MANAGEMENT: EVERYONE BENEFITS BY SHARING INFORMATION

The Federal Highway Administration (FHWA) is taking steps to better manage the collective expertise of its employees and partners. With managed knowledge, information can flow across organizational lines, reach the people who can use it in ways that best promote the FHWA's goals, and enhance service to the customer. The four basic elements of the knowledge management cycle are find/create, organize, share, and use/reuse. Knowledge management gives the transportation community an opportunity to continue to build a collaborative, innovative, and knowledge-sharing culture that is always engaged in the activity of learning. A central principle of knowledge management is that organizations can best foster the capture and exchange of knowledge through communities of practice--professional networks that identify issues, share approaches, and make the results available to others. A community of practice is a virtual community connected by interest and expertise in a specific discipline. Fostering and supporting these communities with improved tools is the first step in creating a knowledge network. Knowledge management is not a project that begins and ends, but an ongoing and evolving change in the way an organization operates. Additionally, knowledge-sharing can grow across organizational boundaries and could encompass cooperating organizations, including the American Association of State Highway and Transportation Officials, Transportation Research Board, and state and local transportation agencies.

Language

  • English

Media Info

Subject/Index Terms

Filing Info

  • Accession Number: 00781582
  • Record Type: Publication
  • Files: TRIS, USDOT
  • Created Date: Dec 29 2000 12:00AM