SOCIAL EXCHANGE BEHAVIOR IN EFFECTIVE LOGISTICS ALLIANCES: A SHIPPER PERSPECTIVE

A recent development in logistics has been the emergence of interorganizational relationships, referred to as strategic alliances, partnerships, or third party alliances. The literature suggests that successful relationships are based on social exchange behavior, such as trust and relationship commitment. The objective of this research is to gain a better understanding of logistics alliances by examining social exchange behavior in these relationships. Specifically, the focus is on determining if differences in trust, commitment, opportunism, conflict, and benefits exist between effective and less effective logistics alliances. The study was based on data collected through a mail survey of shippers that established logistics alliances with various types of third parties (e.g., warehousing firms, transportation firms, logistics firms, etc.).

  • Corporate Authors:

    Transportation Research Forum

    11250-8 Roger Bacon Drive, Suite 8
    Reston, VA  United States  20190
  • Authors:
    • Moore, K R
    • Cunningham, W A
  • Conference:
  • Publication Date: 1997-10

Language

  • English

Media Info

  • Features: References; Tables;
  • Pagination: p. 125-151
  • Serial:
    • Volume: 1

Subject/Index Terms

Filing Info

  • Accession Number: 00766601
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Jul 22 1999 12:00AM