Communication strategies adopted by transport organisations range from a one-way flow of information to a two-way symmetrical relationship compatible with the highest involvement of stakeholders and other active publics. Policy processes are classified by who is involved, the relationship amongst those involved, the decision criteria, and the style of communication used. The theoretical forms of policy processes lead to the following classification: political-rational, bureaucratic-legal, techno-rational, semi-judicial, and consultative. Specific types of communication strategies tend to align with each form of policy process. The characteristics of organisations that strive for excellence in communications and participation are identified. Policy processes associated with the development of Sydney (Kingsford Smith) Airport are used to test the theoretical model proposed. Specifically, the development of noise and air quality management plans for the airport with a third runway operational and the Senate Inquiry into Aircraft Noise in Sydney are examined in terms of forms of policy processes and communication strategies. Challenges for transport organisations associated with communications and participation in decision making where there are environmental controversies are outlined. (a)

  • Availability:
  • Corporate Authors:

    Institution of Engineers

    11 National Circuit
    Barton, A.C.T.,   Australia 
  • Authors:
    • Black, J A
  • Publication Date: 1998-8


  • English

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Filing Info

  • Accession Number: 00764586
  • Record Type: Publication
  • Source Agency: ARRB
  • Files: ITRD, ATRI
  • Created Date: May 28 1999 12:00AM