CONSUMER PREFERENCES IN URBAN BUSES AND BUS SERVICES PART A, MAIN REPORT

This main report analyses the results of a survey conducted in Perth Australia during August and September 1974. The survey was conducted in two parts: by the use of an onboard and a household questionnaire. Details of the individual results are given in supplementary reports b and C. Questionnaires were designed to obtain a ranking of bus design and bus service/travel characteristics. The respondents were found to be strongly in favour of measures which would improve comfort and trip convenience; the level of fares charged was considered much less important. Seating comfort during the journey was considered the most important bus characteristic, cleanliness and riding comfort were more important than the colour or exterior style of the bus. The most important feature of the service was considered to be its frequency. Safety and reliability was rated more highly than seat availability and distance to bus stops. /TRRL/

• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/isbn/0642019436
• Corporate Authors:

  Department of Transport, Australia

  Bureau of Transport Economics
  Canberra, A.C.T.,   Australia 

  TRANSPORT ECONOMICS

  ,    
• Publication Date: 1975-12

Language

• English

Media Info

• Features: Figures; Tables;
• Pagination: 39 p.

Subject/Index Terms

• TRT Terms: Attitudes; Bus transportation; Buses; Comfort; Consumer behavior; Consumer preferences; Design; Economic efficiency; Frequency (Electromagnetism); Interviewing; Passenger comfort; Public transit; Questionnaires; Reliability; Seats; Urban areas; Urban transportation; Vehicle occupants; Vehicle safety
• Uncontrolled Terms: Convenience; Efficiency
• Geographic Terms: Australia
• Old TRIS Terms: Vehicular safety
• ITRD Terms: 2267: Attitude (psychol); 8006: Australia; 1272: Bus; 9138: Comfort; 9011: Design (overall design); 5911: Efficiency; 9147: Interview; 744: Public transport; 313: Urban area; 1715: Vehicle occupant
• Subject Areas: Administration and Management; Design; Economics; Highways; Motor Carriers; Passenger Transportation; Planning and Forecasting; Public Transportation; Vehicles and Equipment; I72: Traffic and Transport Planning;

Filing Info

• Accession Number: 00157388
• Record Type: Publication
• Source Agency: Transport and Road Research Laboratory (TRRL)
• ISBN: 0 642 01943 6
• Report/Paper Numbers: Monograph
• Files: ITRD, TRIS
• Created Date: Oct 13 1981 12:00AM