The National Express Group (NEG) is a private company that invests in and improves mass passenger transport systems. Travel West Midlands (TWM) is the NEG company that will operate the Midland Metro light rail system. It has developed Britain's largest urban bus network, with over 2000 buses running on about 500 routes throughout the West Midlands conurbation. It is currently investing over #100M to update its fleet with many low-floor easy-access buses. Starting with its Line 33 project, TWM pioneered the Quality Partnership concept with pilot schemes aiming to show the best results in bus travel. Passenger traffic on Line 33 has grown by over 30% in less than two years. There are now plans for a regional demonstration network, with large-scale private investment in bus infrastructure, and possible development of guided busways. Midland Metro is another demonstration corridor, using trams rather than buses; its two roles within NEG are to complement TWM and Centro Trains (operator of the Centro local rail network), and to provide NEG with a pilot project for wordlwide light rail. TWM and its NEG partners have begun to address passenger information problems and have set up an Internet site. A wide range of multi-journey tickets has also become available in the West Midlands.

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  • Corporate Authors:

    Ian Allan Publishing, Limited

    Riverdene Business Park, Riverdene Industrial Estate
    Molesey Road
    Walton-on-Tham, Surrey  United Kingdom  KT12 4RG

    Light Rail Transit Association

    23 Shrublands Close
    Chigwell, Essex  United Kingdom  IG7 5EA
  • Authors:
    • LEEDER, D
  • Publication Date: 1999-2


  • English

Media Info

  • Pagination: p. 49-51
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 00764312
  • Record Type: Publication
  • Source Agency: Transport Research Laboratory
  • Files: ITRD
  • Created Date: May 28 1999 12:00AM