NEEDS ASSESSMENT OF A MAJOR METROPOLITAN RELIEVER AIRPORT

Late in 1994, investigators from Southern Illinois University, Carbondale, conducted a survey of based-users and transient-users of Palwaukee Municipal Airport of Wheeling, Illinois. Palwaukee is designated as a reliever airport by the Federal Aviation Administration and thereby eligible for federal funding. The purpose of the study was to determine user satisfaction with the airport, its services, and its facilities. The study appraised among other areas, whether or not and to what degree users were satisfied with Palwaukee and if they were considering a move to another location. The survey detailed user rationale for satisfaction and/or dissatisfaction with Palwaukee and the potential for relocation. The survey takes a comprehensive approach to identifying based-user and transient-user levels of satisfaction at Palwaukee. The full range of aircraft operators permanently based there as well as transient aircraft operators passing through were considered in the survey.

  • Record URL:
  • Corporate Authors:

    Aviation Institute

    University of Nebraska, 60th and Dodge Streets
    Omaha, NE  United States  68182-0508
  • Authors:
    • NewMyer, D A
    • Hamman, J A
    • Worrells, D S
    • Zimmer, J R
  • Publication Date: 1998

Language

  • English

Media Info

Subject/Index Terms

Filing Info

  • Accession Number: 00762283
  • Record Type: Publication
  • Files: NTL, TRIS
  • Created Date: Apr 13 1999 12:00AM