The process of management innovation in one transit property, the Chicago Transit Authority (CTA), is examined. The purpose of the study is to identify those factors of greatest relevance to innovation in organizations and to describe the extent to which those factors have helped the CTA to innovate successfully. Specifically, the research effort is designed to assess the environmental, organizational, linking, and attitudinal factors related to the recent adoption by the CTA of two management innovations: (1) Bus Utilization System, and (2) Microfiche viewers in the Travel Information Center. Both innovations significantly affect decision processes and have present and potential advantages for transit management. Data were collected from institutions and from structured interviews and questionnaires administered to persons closely involved with the development and use of the two innovations. (Data collection tools are contained in the Appendix.) Results show that the organization structure of the CTA had a positive influence on the adoption of both innovations.

  • Corporate Authors:

    Marquette University

    Urban Transportation Program
    Milwaukee, WI  United States  53233

    Urban Mass Transportation Administration

    400 7th Street, SW
    Washington, DC  United States  20590
  • Authors:
    • Robey, D
    • Bakr, M M
  • Publication Date: 1976-7

Media Info

  • Pagination: 114 p.

Subject/Index Terms

Filing Info

  • Accession Number: 00154858
  • Record Type: Publication
  • Source Agency: National Technical Information Service
  • Report/Paper Numbers: UMTA-WI-11-0002-77-1
  • Files: NTIS, TRIS, USDOT
  • Created Date: Jun 22 1981 12:00AM