AN ASSESSMENT OF MOTOR CARRIER ADOPTION, USE, AND SATISFACTION WITH EDI

Electronic data interchange (EDI) plays an important role in supply chain management. EDI is defined as the direct computer-to-computer communication of business documents and information in a machine readable, structured format that permits data to be processed by the receiver without rekeying. As key members of the supply chain, motor carriers may be expected both to provide and benefit from EDI with their customers (i.e., shippers). Specifically, this study examines the current level of adoption and diffusion of EDI, the impacts of EDI on carrier productivity and customer service, and the impediments or challenges to the extension of EDI use in the future.

• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/oclc/1588960
• Corporate Authors:

  American Society of Transportation and Logistics

  3600 Chamberlain Lane
  Louisville, KY  United States  40241
• Authors:
  • Crum, M R
  • Premkumar, G
  • Ramamurthy, K
• Publication Date: 1996

Language

• English

Media Info

• Pagination: p. 44-57
• Serial:
  • Transportation Journal
  • Volume: 35
  • Issue Number: 4
  • Publisher: American Society of Transportation and Logistics
  • ISSN: 0041-1612
  • Serial URL: http://www.jstor.org/page/journal/transportationj/about.html

Subject/Index Terms

• TRT Terms: Assessments; Businesses; Data communications; Economic conditions; Electronic data interchange; Information processing; Motor carriers; Supply
• Subject Areas: Administration and Management; Economics; Finance; Highways; Motor Carriers; Planning and Forecasting; I10: Economics and Administration;

Filing Info

• Accession Number: 00725758
• Record Type: Publication
• Files: TRIS
• Created Date: Sep 18 1996 12:00AM