CUSTOMER INFORMATION AT BUS STOPS

This synthesis will be of interest to transit agency general managers, bus operations, facilities and maintenance, and marketing and customer service staffs, as well as to other municipal transportation and marketing professionals. It addresses user information systems and describes current transit agency practices regarding customer information at bus stops within the text and through tables and multiple graphic illustrations. Types of signs and supplemental information displays, program implementation considerations, program effectiveness and advanced technology applications are also covered. Transit agency case studies detail five different perspectives on the development and deployment of on-street programs.

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  • Supplemental Notes:
    • Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved
  • Corporate Authors:

    Transportation Research Board

    500 Fifth Street, NW
    Washington, DC  United States  20001
  • Authors:
    • Dobies, J J
  • Publication Date: 1996

Language

  • English

Media Info

  • Features: Appendices; Figures; Photos; References; Tables;
  • Pagination: 70 p.
  • Serial:
  • Publication flags:

    Open Access (libre)

Subject/Index Terms

Filing Info

  • Accession Number: 00724928
  • Record Type: Publication
  • ISBN: 0309058732
  • Report/Paper Numbers: Project SA-5
  • Files: TRIS, TRB, ATRI
  • Created Date: Aug 22 1996 12:00AM