TRAVELER INFORMATION: TAILORED TO MEET THE NEEDS OF THE TRAVELER

A national program has been launched to combat many of the problems that exist today with the surface transportation system in the United States. The Intelligent Transportation Systems (ITS) program is applying advanced technology, thoughtful planning, and cooperation of the private industry and federal, state and local governments to address these problems. One of the key elements of ITS is an Advanced Traveler Information System (ATIS). The primary role of ATIS is to disseminate to the traveler information such as roadway incidents, delays and closings, construction activities, and transit schedules and delays. Research studies have found that there is a strong need for this kind of information and that travelers are willing to pay for it. Having this information in hand allows travelers to plan an alternate route or alternate mode of transportation, delay their departure or cancel their trip. This paper describes one such system and discusses user feedback received from live field tests. The system's architecture is described as well as how users manage their personal profile and how the information is disseminated to the end users. The personal profile enables the user to select routes of interest, days and times when information is relevant to the user and the communication devices that the user wants to use for receiving the information. User feedback to date has been both positive and constructive. Various technical and procedural problems have been identified and subsequently corrected, resulting in a more user-friendly and useful traveler service.

Language

  • English

Media Info

  • Features: Figures;
  • Pagination: p. 158-163

Subject/Index Terms

Filing Info

  • Accession Number: 00724730
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Aug 8 1996 12:00AM