AN ASSESSMENT OF EDUCATIONAL AND TRAINING NEEDS OF PUBLIC TRANSPORTATION MANAGERS IN NEW YORK AND NEW JERSEY

Developments in three areas important to the public transportation industry have thrust management education and training into greater prominence. First, recent legislation, principally the Intermodal Surface Transportation Efficiency Act of 1991 (ISTEA) has introduced new responsibilities and opportunities into the work of most public transportation agencies and operators. Second, the expectations of the general public and specific users of transit services are becoming increasingly focused on the quality of service delivery. Third, the nation is experiencing a major transformation in its attitudes toward and expectations of managers, including public transportation managers. The research on which this report is based was designed to advance our understanding of the educational and training needs of the women and men who manage the transportation agencies and deliver transportation services in New York and New Jersey.

  • Supplemental Notes:
    • This research was sponsored by a grant from the U.S. Department of Transportation's University Transportation Centers Program.
  • Corporate Authors:

    University Transportation Research Center

    City College of New York
    Marshak Hall, Suite 910, 160 Convent Avenue
    New York, NY  United States  10031
  • Authors:
    • Sparrow, R
    • Jenkins, J K
  • Publication Date: 1993-2

Language

  • English

Media Info

  • Features: Tables;
  • Pagination: 71 p.

Subject/Index Terms

Filing Info

  • Accession Number: 00725835
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Sep 5 1996 12:00AM