AN ASSESSMENT OF EDUCATIONAL AND TRAINING NEEDS OF PUBLIC TRANSPORTATION MANAGERS IN NEW YORK AND NEW JERSEY
Developments in three areas important to the public transportation industry have thrust management education and training into greater prominence. First, recent legislation, principally the Intermodal Surface Transportation Efficiency Act of 1991 (ISTEA) has introduced new responsibilities and opportunities into the work of most public transportation agencies and operators. Second, the expectations of the general public and specific users of transit services are becoming increasingly focused on the quality of service delivery. Third, the nation is experiencing a major transformation in its attitudes toward and expectations of managers, including public transportation managers. The research on which this report is based was designed to advance our understanding of the educational and training needs of the women and men who manage the transportation agencies and deliver transportation services in New York and New Jersey.
- This research was sponsored by a grant from the U.S. Department of Transportation's University Transportation Centers Program.
Marshak Hall, Suite 910, 160 Convent Avenue
New York, NY United States 10031
- Sparrow, R
- Jenkins, J K
- Publication Date: 1993-2
- Features: Tables;
- Pagination: 71 p.
- TRT Terms: Assessments; Education; Leadership; Management; Needs assessment; Policy; Public transit; Transit operating agencies; Transit operators
- Identifier Terms: Intermodal Surface Transportation Efficiency Act of 1991
- Uncontrolled Terms: Responsibilities; Transit services
- Geographic Terms: New Jersey; New York (State)
- Old TRIS Terms: Management methods; Management policies; Management training; Transit management
- Subject Areas: Administration and Management; Finance; Policy; Public Transportation;
- Accession Number: 00725835
- Record Type: Publication
- Files: TRIS
- Created Date: Sep 5 1996 12:00AM