BEST PRACTICE IN PUBLIC TRANSPORT

This article reviews several aspects of current best practice for metro operations, where the dominant considerations are quality of service and efficiency. The demand for good practice increases with the growth of urbanisation on a global scale. Key elements by passengers include: (1) speed; (2) reliability; (3) safety and security; (4) information; (5) comfort; (6) good travelling and waiting environment; (7) affordability; (8) ease of interchange; and (9) ease of use. The 'owners', who are usually metropolitan authorities, seek profitability, or at least a combination of cost- effectiveness and efficiency. Specific elements of good practice include: (1) minimised journey times; (2) better power/weight ratio; (3) reduced station stop times; (4) improved passenger discipline when alighting or boarding; (5) efficiency improvements, which can be achieved by various methods, including the use of automation and the use of competitive tendering; and (6) improvements to passenger security, including on-train alarm systems, more extensive television and communications systems, and safer streets. There are several other areas of best practice, where there have been important developments during recent years.

Language

  • English

Media Info

Subject/Index Terms

Filing Info

  • Accession Number: 00715947
  • Record Type: Publication
  • Source Agency: Transport Research Laboratory
  • Files: ITRD
  • Created Date: Jan 31 1996 12:00AM