This paper demonstrates how the Royal Australian Navy is in the process of making a radical departure from its traditional methods of managing the support of fleet units, utilising a top-down doctrine and policy, in favour of a customer-focused business orientation, based on performance as achieved to support the fleet operator. It describes an integrated package of performance targets, and a process for measurement of achievement, analysis and correction to allow the maintenance of those targets. It observes a Navy partnerships with industry working to common standards, proactively seeking ways to improve performance and cost effectiveness.

  • Supplemental Notes:
    • INEC 94, Conference on Cost Effective Maritime Defence; 31 Aug-2 Sept 1994; Plymouth, UK. Procs. Publ by Inst Marine Engrs, London, UK, ISBN 0-907206-59-X. Ppr 26, p 275 [10 p, 16 ref, 1 tab, 7 fig]
  • Authors:
    • Greenfield, P F
  • Publication Date: 1994


  • English

Subject/Index Terms

Filing Info

  • Accession Number: 00718800
  • Record Type: Publication
  • Source Agency: British Maritime Technology
  • Files: TRIS
  • Created Date: Mar 27 1996 12:00AM