Not all clients use the telephone in the same way. This article looks at the use of TTY technology to communicate with clients with hearing and speech impairments. TTY stands for Teletypewriter. This technology allows individuals with hearing and speech impairments to "talk" over telephone lines by typing messages into a machine. The messages are transmitted as they are typed and can be read by the recipient on their machine's screen or output to a printer. The article also discusses: equipment and line requirements; determining whether an agency should invest in TTY technology; learning to use the technology; and equipment availability.

  • Corporate Authors:

    University of Kansas, Lawrence

    Transportation Research Institute, 1530 W 15th Street
    Lawrence, KS  United States  66045
  • Authors:
    • Robinett, G
  • Publication Date: 1995-4


  • English

Media Info

Subject/Index Terms

Filing Info

  • Accession Number: 00715176
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Jan 5 1996 12:00AM