STRATEGIC BENCHMARKING OF SERVICE AND LOGISTIC SUPPORT OPERATIONS

Increasing attention is being given to benchmarking and evaluation of service and logistics support operations in order to improve productivity and efficiency, and to switch to operating as a strategic line of business/full profit center. This in-depth study, based on comprehensive assessment of more than 90 services and logistics support organizations, provides detailed benchmarks in four major categories, identifies major parameters, and provides targets and threshold cutoffs. The data presented have been found to be extremely useful in both analyzing existing services and logistics support operations and establishing new performance targets.

Language

  • English

Media Info

Subject/Index Terms

Filing Info

  • Accession Number: 00667888
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Oct 20 1994 12:00AM