USER PERCEPTION OF PUBLIC TRANSPORT LEVEL OF SERVICE

Santiago is probably the most polluted capital in Latin America nowadays and the more visible source is public transport emissions. Furthermore, a steady car ownership increase in the last decade is at the root of severe congestion problems in serveral parts of the city during the peak. Also, car emissions account for the less visible but perhaps more hazardous components of Santiago's smog. The new government has promised to act on and hopefully solve these problems. Their policy is geared to maintain the still high level of usage of Santiago's public transport system. The study on which this paper is based was designed with two main objectives: first, the identification of relevant level-of-service (LOS) attributes to users and potential users of the public transport system, and second, the determination of the perceived importance of these variables. Three types of survey were conducted in order to identify, rank (in order of importance) and rate (according to actual performance as perceived by users), the most relevant LOS variable to current and potential users of the Santiago public transport system.

Language

  • English

Media Info

  • Features: References;
  • Pagination: p. 7-19

Subject/Index Terms

Filing Info

  • Accession Number: 00674465
  • Record Type: Publication
  • Source Agency: Transportation Association of Canada (TAC)
  • Files: ITRD
  • Created Date: Mar 8 1995 12:00AM