RECREATIONAL VEHICLE CONSUMER STUDY, 1974
Most RVs owned today were purchased new within the last four years. Purchase prices vary greatly with most Motor Homes costing over $10,000, and most Camping Trailers costing less than $2,100. Most owners presently own their first unit although 39.8 percent of Travel Trailer owners have owned at least one Travel Trailer previously. Servicing was the primary concern of RV owners. As compared with non-motorized owners, motorized owners spent less time shipping before purchasing. However, nine or more dealers were most often visited by all types except Camping Trailer purchasers. Overall, owners were satisfied with their dealers and with the serviceability of their units, rating each most often as "good." Motor Home owners were the exception, rating each as "poor" more often than "good." Service and warranty features will be of the greatest concern to owners on future purchases. Towing or carrying vehicles were most often Ford or General Motors products. Special equipment which was added dealt with transmissions, towing packages, springs, shocks, tires, and wheels. Many owners indicated no problems with their RV or neglected to complete that section. Of those who did indicate problems, the overall most important problem with RVs was appliance failure. In addition owners indicated improvements were needed in furniture design, tire performance, vehicle handling in wind, braking ability, riding comfort, heater performance, and shower/toilet arrangements. Significant numbers of owners failed to express their evaluations. Camping Trailers are accommodating most of the larger RV families. Owners most frequently stay at state parks and private campgrounds.
- Sponsored by Recreational Vehicle Institute, Des Plaines, Illinois.
Indiana State University, Terre HauteBureau of Business Research
Terre Haute, IN United States 47809
- Krueckeberg, H
- Purcell, J
- Publication Date: 1974-5
- Features: Tables;
- Pagination: 178 p.
- TRT Terms: Consumers; Level of service; Recreational vehicles; Trailers
- Uncontrolled Terms: Service
- Subject Areas: Highways; Safety and Human Factors;
- Accession Number: 00132183
- Record Type: Publication
- Source Agency: Highway Safety Research Institute
- Files: TRIS
- Created Date: Nov 23 1977 12:00AM