COMPUTER-ASSISTED OPTIMIZATION OF TRAIN CREW SIZE FOR ON-BOARD FARE COLLECTION

A personal computer-driven computer model that simulates the fare collection workload aboard passenger trains for the Metro-North Commuter Railroad is described. Three distinct formulas were developed to approximate most of the workloads experienced by the on-board train crews as they collect fares and fulfill train operating responsibilities. The recommendations produced by the output of these simulations provide vital guidance to Metro-North management seeking to provide the optimum level of on-board train staffing with regard to fare collection. In this manner, Metro-North initially reduced crew costs by lowering the number of conductors and assistant conductors required to cover all passenger trains. Since the initial use of these computer simulations in 1984, Metro-North has been able to provide an increased level of train service with more frequent and longer trains and to carry more than 20% more customers with a lower number of conductors and assistant conductor positions than required in 1984.

Language

  • English

Media Info

  • Features: Appendices; Figures; Tables;
  • Pagination: p. 74-81
  • Monograph Title: Public transit: current research in planning, marketing, operations, and technology
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 00641367
  • Record Type: Publication
  • Files: TRIS, TRB
  • Created Date: Jan 5 1994 12:00AM