ROLE AND EFFECTIVENESS OF CONTRACT MANAGEMENT IN THE TRANSIT INDUSTRY

During the past decade, there has been a growing trend toward public acquisition of failing private transit companies. Many cities recognized however, that they do not have city personnel with the experties, knowledge, or experience to run the newly acquired systems. Public entities which are responsible for the transit operations of publicly owned transit systems often must be created and take the form of transit authorities, commissions or boards. Many public entities have turned to transit management companies to run the daily operations of their systems. A study of the three major contract management companies and 26 properties managed by them has been conducted. The purpose of the study was to: 1.) survey the three major transit management companies in terms of ownership and history, present size and operating scale, management philosophies and corporate perspective on transit management; 2.) survey the organizational structures of various transit systems operated by contract management, the decision making process and the organization effectiveness. Results and conclusions obtained from this research could be summarized in the following; 1) contract management companies perform a justifiable role in the current state of development in the transit industry; 2) there are three basic types of organization structures utilized by publicly owned-contract managed transit systems. Each of these types tends to have typical characteristics relative to the decision making process within the organization; 3) transit systems associated with each of the major transit management companies tend to have individual characteristics which reflect each company's own operating philosophies and perspective. At the end a number of recommendations have been made relative to contact management and future research.

  • Supplemental Notes:
    • Prepared as part of a program of Research and Training in Urban Transportation at Marquette University sponsored by the Urban Mass Transportation Administration.
  • Corporate Authors:

    Marquette University

    P.O. Box 1881
    Milwaukee, WI  United States  53201-1881
  • Authors:
    • Bakr, M M
    • Robey, D
    • Miller, T S
  • Publication Date: 0

Media Info

  • Features: Appendices; Figures; References; Tables;
  • Pagination: 51 p.

Subject/Index Terms

Filing Info

  • Accession Number: 00099301
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Oct 18 1981 12:00AM