IN THE PUBLIC EYE...HAWAII'S PUBLIC INFORMATION PROGRAM: LETTING THE PUBLIC GET ON YOUR BACK CAN KEEP THEM OUT OF YOUR WAY

The article describes how complaints were turned into positive action to keep a major road widening project on track, on time, and pave the way for public and political acceptance of future projects. This was the experience when the State of Hawaii Department of Transportation widened Kalanianaole Highway on the island of Oahu. Details of the project are briefly described. The DOT established a task force of public officials and concerned citizens to review the traffic management plan. The task force is briefed about the progress of the project, plans for the next phase, and public comments are reviewed by DOT officials and the private contractor. A bimonthly newsletter is mailed to householders, and a 24-hour code-a-phone lists times for lane closures. Video tapes have been produced of the project's progress, and helicopter traffic reports are provided to radio stations. A hot-line was established to give the people a chance to tell the DOT their opinion of what was wrong with the project. This practice has led to changes in construction practices, changes in traffic patterns, and in changes in timing of traffic lights.

Media Info

  • Pagination: p. 10-11
  • Serial:
    • AASHTO Quarterly Magazine
    • Volume: 71
    • Issue Number: 2
    • Publisher: American Association of State Highway and Transportation Officials (AASHTO)
    • ISSN: 0147-4820

Subject/Index Terms

Filing Info

  • Accession Number: 00623032
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Jul 31 1992 12:00AM