THE UTILITY OF REAL-TIME TRAFFIC INFORMATION IN TRUCKING OPERATIONS: FINDINGS AND RECOMMENDATIONS FROM THE TRANSCOM/ATA FOUNDATION TRUCKER INFORMATION DEMONSTRATION PROGRAM

TRANSCOM, through a grant from the ATA Foundation, undertook a demonstration program to provide real-time traffic incident information directly to dispatchers at seventeen New York metropolitan area trucking companies from July 1989 until August 1991. The objectives of this project were to: identify the traffic information needs that are unique to trucking company operations; determine the benefits that trucking companies would derive from receiving real-time traffic incident information; identify additional informational sources for TRANSCOM's existing interagency incident notification network; and examine the feasibiilty of marketing incident information services to truckers in the region. Briefly, the major findings are as follows: (1) Real-time traffic incident notifications are valuable to trucking companies. (2) Truckers with limited route options may not benefit from real-time incident information. (3) Incident notification is most effective when sent only to those truckers that are affected by an incident. (4) Type of carrier is not a significant indicator of the usefulness of the information. A better indicator seems to be the time value placed on the commodity and the ability to use alternate routes. (5) The Weekly Traffic and Transit Advisory of lane closings and major traffic generating events was a positive benefit to all truckers for pre-planning routes. (6) Two way communication between drivers and dispatchers enhances the pager's usefulness but is not essential to the success of the program. (7) Information services could be provided to truckers on a for-pay basis. (8) The upcoming Intelligent Vehicle Highway System (IVHS) programs in the region offer an excellent opportunity to work with motor carriers and assist dispatchers with vehicle tracking. IVHS will also further enhance the quality of real-time information available to TRANSCOM's participating agencies, and to truckers as well.

  • Corporate Authors:

    ATA Foundation

    2200 Mill Road
    Alexandria, VA  United States  22314
  • Publication Date: 1991

Media Info

  • Features: Appendices; Photos;
  • Pagination: 44 p.

Subject/Index Terms

Filing Info

  • Accession Number: 00620575
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Mar 31 1992 12:00AM