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https://nap.nationalacademies.org/catalog/27432/critical-issues-in-transportation-for-2024-and-beyond

E T: FRIEND OR FOE? PAPER PRESENTED AT THE AUSTRALASIAN TRANSPORT RESEARCH FORUM; PART 2

A conversion to electronic ticketing is a major financial and operational commitment for a public transport operator. This conversion represents a move into a new area for organisations and past experience is of little value. The experience of other operators can therefore help in developing an understanding of the likely implications of introducing an electronic ticketing system. On the 27th of September, 1987, the State Transport Authority (STA), Adelaide, South Australia, introduced one of the most integrated and comprehensive electronic ticketing systems in the world. The system covers all ticket types across all the STA's bus, tram and train services. The system has now been performing effectively for almost three years, although there were some significant initial problems in its introduction. Using the Adelaide experience as a case study, the paper reviews the justification for electronic ticketing, the costs incurred and the benefits received, and describes the major lessons learnt. (Author/TRRL)

  • Availability:
  • Corporate Authors:

    New South Wales Department of Transport

    GPO Box 1620
    Sydney, New South Wales,   Australia 
  • Authors:
    • Gargett, A
    • Rowan, J
    • Witham, M
  • Publication Date: 1990

Language

  • English

Media Info

Subject/Index Terms

Filing Info

  • Accession Number: 00609803
  • Record Type: Publication
  • Source Agency: Transport and Road Research Laboratory (TRRL)
  • ISBN: 0-7305-7800-3
  • Files: ITRD, TRIS
  • Created Date: Jun 30 1991 12:00AM