RAIL SELECTION, SERVICE QUALITY, AND INNOVATION

This paper briefly reviews prior research on modal and carrier selection with particular attention to selection variables of transportation price, service quality, and situation-specific factors. This is followed by a discussion of the importance of various selection factors for a "new" rail technology and service innovation - the RoadRailer. The RoadRailer is a dual-mode vehicle that can travel on either highways or rails. Barriers to adoption of RoadRailer technology are also investigated. After presenting the results of the study's analyses, conclusions and implications for carrier management, shippers, government policymakers, and researchers are presented.

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  • Accession Number: 00618079
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Dec 31 1991 12:00AM