Ford has modified its perception of its mission to recognize the the growing complexity of the automotive industry dictates that quality, technology and human resources are interrelated. Quality benefits both the customers and the industry, and must be regularly examined and improved. New legislation which treats environmental concerns must be both realistic in terms of technology and meet the customers' demands. Development of new products are geared towards enhanced customer satisfaction, and the new modular engine provides common design concepts, design flexibility, manufacturing flexibility, common/similar components and common quality process. Program management, teamwork and training are vital in the workplace, as is an awareness of potential problems which may be prevented, rather than corrected. Ultimately, people are the important factor, both the customers who receive the product, and the workers who produce it.

  • Availability:
  • Corporate Authors:

    University of Michigan Transportation Research Institute

    2901 Baxter Road
    Ann Arbor, MI  United States  48109-2150
  • Authors:
    • Hagen, D F
  • Publication Date: 1990-12

Media Info

  • Pagination: p. 16-17
  • Serial:
    • UMTRI Research Review
    • Volume: 21
    • Issue Number: 2,3
    • Publisher: University of Michigan Transportation Research Institute
    • ISSN: 0739-7100

Subject/Index Terms

Filing Info

  • Accession Number: 00608268
  • Record Type: Publication
  • Files: TRIS
  • Created Date: May 31 1991 12:00AM