IMPLEMENTATION AND OPERATION OF NEW DEMAND-RESPONSIVE SERVICES. SPEAKER 6

Comments are made which are based on personal experience and the experience of personnel in the supervision of demand-responsive services. Communication is effected via telephone (by the patron) and radio (between vehicles and the communication center, and possible between vehicles). The telephone equipment must be simple at the start. Sophisticated Automatic Call Distribution System may be used with expansion. Call counters on the lines to indicate incoming flow was found to be useful, as was also the linear recording device to show when the call was answered. A tape system to record all incoming calls and all radio conversations helps eliminate problems between dispatcher and driver, and provides a tool for analyzing and responding to complaints. Radio equipment must also be simple. If DRT is operated by a municipality or transit district, cooperation from the FCC is better if the radio frequency used is from the public safety or transit bus frequency blocks. If a private operator is to operate the system, the use of assigned taxicab frequencies will expediate the initiation of the service. Publicity prior to inaugration of a service is important.

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• Availability:
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• Supplemental Notes:
  • Presented at the Fifth Annual International Conference on Demand-Responsive Transportation Systems conducted by the TRB, Nov. 11-13, 1974, Oakland, Calif.; and co-sponsored by American Public Transit Association, California DOT, Alameda-Contra Costa Transit, MIT, UMTA and Technology Sharing Program of U.S. DOT.
• Corporate Authors:

  Transportation Research Board

  500 Fifth Street, NW
  Washington, DC  United States  20001
• Authors:
  • Davidson, John H
• Discussers:
  • Franzen, Edward
  • Scott, Robert
  • Khan, Abraham
  • Megee, William
  • Cooper, Joe
  • Covey, Earl
• Conference:
  • Fifth Annual Conference on Demand-Responsive Transportation Systems
  • Location: Oakland California, United States
  • Date: 1974-11-11 to 1974-11-13
• Publication Date: 1975

Media Info

• Media Type: Print
• Pagination: pp 43-44
• Monograph Title: DEMAND-RESPONSIVE TRANSPORTATION SYSTEMS & SERVICES
• Serial:
  • Transportation Research Board Special Report
  • Issue Number: 154
  • Publisher: Transportation Research Board
  • ISSN: 0360-859X

Subject/Index Terms

• TRT Terms: Advertising; Communication systems; Demand responsive transportation; Implementation; Operations; Radio; Recording; Telephone
• Old TRIS Terms: Recording systems
• Subject Areas: Administration and Management; Highways; Operations and Traffic Management; Planning and Forecasting; Public Transportation; Research;

Filing Info

• Accession Number: 00126164
• Record Type: Publication
• Files: TRIS, TRB, ATRI
• Created Date: Dec 3 1981 12:00AM