MEASURING QUALITY AND EFFICIENCY OF PUBLIC TRANSIT SERVICES USING A LEONTIEF PRODUCTION FUNCTION

This paper describes a methodology to measure the quality and efficiency of public transportation services. The methodology is illustrated using a Leontief production function to develop measures of the quality of service provided. Measures of the efficiency of utilization of capital, labor and management personnel are then developed from the method. The methodology can be used as a tool by transit agencies to assist in evaluation and monitoring of transit services. It is easily adaptable for use with UMTA Section 15 data to develop quality and efficiency measures. The methodology was field tested on 42 specialized transportation providers in the Chicago metropolitan area.

• Record URL:
  https://catalog.hathitrust.org/Record/001070572/Home
• Availability:
  • Find a library where document is available. Order URL: https://www.library.northwestern.edu/find-borrow-request/requests-interlibrary-loan/lending-institutions.html
• Authors:
  • Pagano, A M
• Publication Date: 1990

Media Info

• Features: Figures; References; Tables;
• Pagination: p. 310-319
• Serial:
  • Journal of the Transportation Research Forum
  • Volume: 30
  • Issue Number: 2
  • Publisher: Transportation Research Forum
  • ISSN: 1046-1469
  • Serial URL: https://trforum.org/journal-of-the-trf/
• Publication flags:

  Open Access (libre)

Subject/Index Terms

• TRT Terms: Economic efficiency; Evaluation; Field tests; Measurement; Methodology; Monitoring; Public transit; Quality of service
• Identifier Terms: Urban Mass Transportation Act
• Uncontrolled Terms: Efficiency; Transit services
• Old TRIS Terms: Umta section 15
• Subject Areas: Administration and Management; Economics; Public Transportation; Safety and Human Factors;

Filing Info

• Accession Number: 00496513
• Record Type: Publication
• Files: TRIS
• Created Date: Aug 31 1990 12:00AM