This report presents the findings of the Industrial Shipper Survey which was undertaken as part of the 1974 National Transportation Study. The survey was designed to provide a better understanding of industrial users' problems, motivations, expectations, and levels of satisfaction associated with the Nation's transportation system. Data were obtained from a nationwide sample of manufacturers by means of a questionnaire--interview process. All modes of transportation used in moving freight were studied with exception of pipelines. Four performance measures were employed in the study: on-time pickup, on-time delivery, loss, short or damage, and equipment availability. Other areas of inquiry included: private transportation, speed vs. reliability in freight transportation, projected modal spilt, and shipper and government relations.

  • Corporate Authors:

    Office of the Secretary of Transportation

    Office of Transportation Planning Analysis, 1200 New Jersey Avenue, SE
    Washington, DC  United States  20590
  • Authors:
    • Jones, J R
  • Publication Date: 1975-9

Media Info

  • Pagination: 120 p.

Subject/Index Terms

Filing Info

  • Accession Number: 00129262
  • Record Type: Publication
  • Source Agency: Office of the Secretary of Transportation
  • Report/Paper Numbers: DOT P 5010.1
  • Files: TRIS, USDOT
  • Created Date: Feb 19 1976 12:00AM