LEVEL OF SERVICE DESIGN CONCEPT FOR AIRPORT PASSENGER TERMINALS: A EUROPEAN VIEW

The concept of level of service has been developed by planners and designers to provide some degree of sensitivity in the processes of design and capacity analysis for transport facilities. By designating a number of service levels in lieu of a single capacity figure, a designer is able to evaluate the performance of a facility under the varying load conditions that might reasonably be anticipated in the life of that facility. Level of service analysis provides, to some degree, a measure of the comfort and convenience experienced by system users when the facility is operating at the various possible levels of design and service volumes. Allied with cost, the level of service criterion is a useful input to the design or operation of a transport facility.

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  http://onlinepubs.trb.org/Onlinepubs/trr/1988/1199/1199-003.pdf
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  https://scholar.google.com/scholar_lookup?title=LEVEL+OF+SERVICE+DESIGN+CONCEPT+FOR+AIRPORT+PASSENGER+TERMINALS%3A+A+EUROPEAN+VIEW&author=N.+Ashford&publication_year=1988
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• Supplemental Notes:
  • This paper appears in Transportation Research Record No. 1199, Airport Landside Planning Techniques. Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved
• Authors:
  • Ashford, Norman
• Publication Date: 1988

Media Info

• Features: Figures; References; Tables;
• Pagination: p. 19-32
• Monograph Title: Airport Landside Planning Techniques
• Serial:
  • Transportation Research Record
  • Issue Number: 1199
  • Publisher: Transportation Research Board
  • ISSN: 0361-1981

Subject/Index Terms

• TRT Terms: Airport terminals; Airports; Comfort; Design; Level of service
• Uncontrolled Terms: Capacity; Convenience
• Geographic Terms: Europe
• Subject Areas: Aviation; Design; Highways; Planning and Forecasting; Terminals and Facilities;

Filing Info

• Accession Number: 00489591
• Record Type: Publication
• ISBN: 0309047684
• Files: TRIS, TRB
• Created Date: Nov 30 1989 12:00AM